It costs nothing to find out. Book a free 15 minute Pre-Consultation Discovery Call. It’s quick, easy and there is no commitment or payment required. During the online session, which can be done via phone or video call, you can discuss what’s on your mind with an expert practitioner to see if nutritional therapy is right for you.

It all depends on your condition, health history and commitment. Restoring health is not a linear process and requires patience as well as dedication.

 

• For less serious issues, patients may only require a couple of sessions to feel the health benefits. We recommend a minimum of 1-2 Follow-Up sessions after your Initial Consultation.

 

• For more complex health issues, more sessions spread over a longer period of time are recommended so that we can monitor your progress more comprehensively. Many patients have been seeing us periodically for several years. Others come and see us once or twice a year for a ‘check up’, like taking a car for a service!

During the pandemic we transitioned to being a completely online clinic, supporting clients in the UK and abroad.

 

Consultations are conducted via phone or video call whenever and wherever suits you. Online therapy is practical, comfortable and efficient, saving you time and money.

Yes, you can. Many clients already have a clear idea of which test they want to take and are welcome to order directly through our online Shop. Others choose to book an Initial Consultation first so a practitioner can review their symptoms, health history and goals in detail, and advise on the most appropriate test for their situation.

If you’re unsure which option is right for you, you can book a free 15 min Discovery Call or contact us by phone or email — we’re always happy to help you choose the best next step.

Functional tests are advanced diagnostic health tests that help pinpoint the causes of your symptoms. Most tests can be taken easily by you in your own home. For any tests that require blood draw from a practitioner (phlebotomist) which we can arrange for you.

 

Based on your condition, we book the appropriate test to assess your biomarkers and identify imbalances in your body that may be contributing to illness. The process is simple:

 

1. Order your preferred test
2. Receive your kit via post with full collection instructions
3. Collect your sample at home and return to lab using provided packaging. Return to the lab via post / courier.*
4. Receive your results once they have been processed by the lab
5. Optional – For a clinical review of your results to understand the findings, book a Lab Test Results Consultation
6. Optional – If you’d like a personalised Nutrition & Lifestyle Action Plan to address the cause of your symptoms, book an Initial Consultation

* Please note return postage is not included in the cost of the test.

Absolutely. We operate with total confidentiality and keep your data secure, complying with the requirements of General Data Protection Regulation (GDPR).

 

In cases where we need to speak with your GP about a medical issue, we will always seek your prior consent.

You can cancel your consultation within 14 days of booking, unless you’ve booked an appointment during that time. If you need to reschedule, we require at least 48 hours’ notice. Refunds aren’t available after the session or if notice is shorter than 48 hours. You can cancel a health test within 14 days of purchase under our cooling-off period, unless the test kit has already been dispatched. Once the kit is sent, refunds are only available if it is faulty, damaged, or incorrectly supplied. For more information please read our Refund Policy.